Technical Support for GPOPS-II
No-Charge Technical Support for Academic Users
Technical support for general questions for GPOPS-II is available at no charge to members of the academic communities. Such support questions should be directed to firstname.lastname@example.org. We endeavor to answer all technical support questions within 24 hours of receipt of the request.
Technical Support Charges for Non-Academic Users
Technical support for all non-academic institutions (including those employed by not-for-profit institutions), regardless of the type of work that is being done at such an institution, requires a fee. The technical support fees for users at profit-making institutions are as follows:
- Single Incident Support: $100.00
- One Year Unimited Support: $3000.00
Once your payment has posted, you will receive an e-mail confirmation and can e-mail your support question to email@example.com.
Support for GPOPS-Classic
As of the release date of the first version of GPOPS-II, support for GPOPS-Classic (the software that was available between 2008 and 2012) is no longer available. Users should download GPOPS-II and convert all of their problem setups to the format required by GPOPS-II.
Image Courtesy of NASA.